disclaimer: on sat mornings, i blog a lot.
woman on the line: can i direct this to your attention?
me: why do you wanto speak to my technician?
woman on the line: no...i wanto direct this to your attention.
me: but the technicians are on the floor right now...is it urgent?
woman on the line: NOOOO. CAN I DIRECT THIS TO YOUR ATTENTION?
i got it in the end. at the very end. and at two ends of the phoneline, there was one very frustrated exasperated lady and one very embarassed sheep.
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